Number Verification API

In the digital economy, the mobile phone number has established itself as the main identifier of a customer's identity. However, how can your company be truly sure that the number it receives belongs to the user who claims to be?

Plusmo's Number Verification API offers a cutting-edge solution that validates the authenticity and validity of a phone number in real time. This ensures that the numbers provided by your users are not only correct, but also active and operational, and, most importantly, that they match the identity of the current user. This is an essential security layer that operates silently, without generating friction.
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The Problem with Traditional Verification

Traditional verification methods (such as sending one-time codes or SMS OTPs) add a step to the customer experience.
If the number provided is incorrect or inactive, the user is frustrated and the cost of verification (for each failed SMS) accumulates.

 The Plusmo Solution: Silent Verification

The Plusmo API eliminates these weaknesses. Its main objective is to verify if the phone number presented to it matches the user who is actively using your service at a given time, and all of this happens behind the scenes.

How Silent Validation Works
Our number verification process uses a secure and unique integration with mobile operators, ensuring maximum accuracy and speed

The 4-Step Verification Flow
1
Token generation and initial query
When a user attempts to access or perform a critical transaction, your backend application initiates the process. This application contacts the AuthServer to generate a one-time security token.
2
Call to the Verification API
The institution or company (you) generates a query to the Plusmo API, sending two crucial pieces of data: the security token and the phone number to be verified (e.g., $+5491145388773$).
3
Operator verification (MNO):
The Plusmo API, in collaboration with the mobile phone operator, performs a real-time query: "Does phone number $N$ match the user currently connected to this service or device?"
4
Binary response and authorization
The mobile operator responds securely, confirming with a "Yes" (TRUE) or a "No" (FALSE).

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If the response is TRUE, your institution authorizes access or the operation, knowing with certainty that the number matches the active user.

- If the response is FALSE, a risk policy is applied (e.g., access is denied, a stricter additional verification is requested).
This process guarantees the authenticity and operability of the number, preventing fraud and securing the customer's identity.

Critical Use Cases: Where Number Verification is Essential

The versatility of the Number Verification API makes it indispensable in various sectors that prioritize security and user experience.
1
 Two-Factor Authentication (2FA) and Account Recovery:
Instead of relying solely on an SMS that could be intercepted, use the API for:

Trust validation:
Before sending an OTP, verify that the number is active and corresponds to the user. This is especially useful for countering SIM Swap attacks.

Password recovery:
Ensure that the person attempting to reset a password is the legitimate owner of the number associated with the account.
2
Onboarding Fraud Prevention:
Prevention begins the moment a new customer registers.

Account registration:

Prevent bots or scammers from creating accounts using false, inactive, or disposable prepaid phone numbers. Ensuring the validity of the number improves the quality of your database.

Churn and spam prevention:
Reduce communication costs associated with inactive or invalid numbers, improving the effectiveness of your marketing and mailing campaigns.
3
Financial Institutions and Payments (Fintech): For any high-value transaction, certainty of identity is crucial.

Transaction verification:
Run a silent verification before authorizing large transfers or changes to credit limits, ensuring the account is being operated by the owner of the associated number.

Regulatory compliance (KYC/AML):
Strengthen your Know Your Customer (KYC) and Anti-Money Laundering (AML) processes by having irrefutable confirmation of the customer's digital identity.
Strategic Benefits for Your Company
Integrating Plusmo's Number Verification API provides tangible benefits that directly impact your operating costs and customer satisfaction.
Increased security
Provides a proactive defense against account takeover fraud and attacks that rely on SMS interception.
Cost optimization
Reduces expenses associated with sending failed OTP SMS to invalid or inactive numbers.
Improved user experience
Eliminate annoying extra verification steps or Captcha codes, resulting in faster and smoother onboarding and access.
High-quality data
Maintain a clean and verified customer database, improving contactability and the effectiveness of your communications.
FAQ’S

Frequently Asked Questions

What is the difference between this API and a simple number format validator?
What happens if the phone number is inactive or invalid?
How is user privacy protected?
Does the user need an active mobile data connection (3G/4G/5G) for it to work?
Does the Number Verification API replace the SIM Swap API?
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