Engage your Audience

Omnichannel Communication

Integrate your company`s communications with your customers through the preferred channels with a single communication platform.

‍RSC Messaging

We offer a world of mobile business messaging where you can reach people ensuring your message is engaged.

SMS

Send and receive SMS messages to enhance customer engagement with trusted quality.

WhatsApp Business Integration

Improve customer communication, streamline operations, and enhance customer engagement through advanced features and automation.

Omnichannel Communication

A simple and user-friendly platform.Access a unified view of user data and interactions.

WhatsApp Business

Chatbots

SMS

RCS

Chatbots Facebook Messenger

Instagram Messenger

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Advantages of Plusmo
Omnichannel Communication

Facilitate communication between companies and their customers using messaging services and social networks of their preference.

Reduce call center costs by incorporating bots to answer frequently asked questions online, 24 x 365.

Enhance the customer experience in communicating with the company.

Allow switching between messaging services, leveraging the benefits of each alternative.

Customers can communicate using their preferred device: laptop, cellphone, or tablet.

Integration of all messaging services with the company`s CRM.

Enable customers to share their user experiences on social networks.

Allow comparison of customer preferences and results from different channels in Customer Service, Sales, etc.

We offer White Label usage of our platform, as well as training & support for the development & management of your campaigns

RCS Messaging

Rich Communication Services offer a world of mobile business messaging where you can reach people with branded, vibrant multimedia content and interactive buttons, ensuring your message is engaged.Elements like clickable buttons, carousels and quick-reply options, capture attention, prompt immediate actions and foster active participation in conversations.

We tailor RCS messaging to your needs.

These messages are enriched with text, images, and guided responses,creating visually attractive and intuitive interactions.

RCS does not require users to download any additional apps, as it is installed by default on their devices and utilizes the same inbox as SMS.

With RCS, companies achieve higher:
• Conversion rates
• User interest and engagement
• Open rates

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Advantages of Plusmo Mobile RCS Messaging

Verified Senders

Senders are verified, providing transparency and security to the client.

Branding

Displays brand information, including name, logo, activity description, and company contact details.

‍Suggested Responses and Actions

Encourages customers to take the next step with suggested responses and actions, such as maps, URLs, calls, downloads, payments, and calendar entries.

Rich Media

Captures potential customers` interest with images, videos, files, and action buttons. Enhances interaction with customers through buttons and the ability to offer various products and services in a campaign.

Metrics

Tracks the delivery, opening, and registration of each action.

Smooth Chat Experience

Ensures the user a seamless and engaging chat experience.

SMS

Send and receive SMS messages to enhance customer engagement with trusted quality. Seamlessly integrate a dependable message delivery solution into your web and mobile applications with Plusmo’s programmable messaging API.

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Advantages of Plusmo SMS

Direct connections to all mobile operators with the best market rates.

Exclusive short codes enabled for all mobile operators.

Average delivery time:

Less than 3 seconds.

Number portability check:

Before SMS delivery, we confirm the destination line`s mobile operator.

SMS delivery online reports with acknowledgment of receipt on the destination mobile phones.

Scope and efficiency:

SMS received by over 98% of recipients.

Fast, low-cost delivery with no spam, unlike bulk emails.

Over 90% of recipients read and respond to SMS within 3 minutes.

SMS sent from short codes: trust, security, and available SMS reply.

Opt-in and opt-out options: user consent to receive relevant SMS and unsubscription option.

Available 24/7.

Transactional or promotional bulk SMS to any country in the world.

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WhatsApp Business Integration

It is time to optimize your company`s customer communications
with the most widely used messaging application in Latin America.

WhatsApp Business revolutionizes communication between companies of all sizes and their customers, providing seamless integration with company systems through an API and bots.

As an official distributor of WhatsApp Business, Plusmo can offer smooth, quick, and effective integration of this communication channel with your company`s CRM, automating frequent customer responses and generating cost savings.

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Types of Sessions

WhatsApp Business user companies can communicate with their customers using two types of sessions, each lasting 24 hours from the first message

Sessions Started by Companies Using
Default Templates

Notifications

Alerts

Notices

Surveys

Sessions Started by Customers,
generally used for customer service
care, such as:

Inquiries

Orders

Complaints

Advantages of Plusmo Whatsapp Business

BOT-automated user responses: lower call center costs and 24x7 availability.

Easy integration with company CRM via API.

Shorter inquiry response times.

Exchange of files, images, videos, contacts, and locations/maps.

High usage in Latin America and Europe: used by over 80% of people.

Enhanced customer retention.

Free for corporate customers.

Encrypted secure communications with data backup.

Addition of default buttons and menus for an easy purchase process.

Integration on an omnichannel platform along with SMS, Facebook Messenger, and Instagram.

Enhanced user experience and customer engagement..

Improved campaign monitoring.View More