With the rapid advance of digitalization and smartphones becoming the primary connection device for users, ensuring reliable identity verification has become a top priority. Cybercriminals now leverage cutting-edge technology to execute fraud, compelling companies to strengthen their cybersecurity strategies. This challenge requires striking a critical balance: maximizing security while maintaining an excellent user experience.
In this context, APIs (Application Programming Interfaces) have emerged as pivotal tools for system integration. In the mobile sector, APIs connect mobile networks with the cloud computing and app development ecosystem. One of the most notable initiatives in this field is Open Gateway, driven by GSMA. This framework establishes common standards among mobile operators, enabling developers to access network data to create new applications and services. These connections are facilitated through APIs, which act as gateways to network capabilities.
The role of APIs in identity authentication
Within the Open Gateway initiative, the most popular APIs have been those focused-on identity authentication services. One of the first to launch was SIM Swap, which allows operators to provide information about a device's last SIM card change.
As Alejandro Adamowicz, General Manager of Strategy and Technology at GSMA Latin America, explained in a webinar hosted by Plusmo: “When criminals steal phones, the first thing they do is change the SIM card, move it to another device, and attempt to impersonate the owner. However, suppose a bank or financial institution can query the operator and discover that the SIM card was changed, say, three minutes ago. In that case, this becomes a clear fraud predictor, allowing them to take the necessary steps to prevent it.”
Minimizing risks
The first APIs launched in Latin America under the Open Gateway initiative play a crucial role in minimizing the risks of fraud and identity theft. In addition to SIM Swap, another standout is the Device Location API, which provides the geographical location of a mobile device within a specified time frame. For instance, if a customer attempts a transaction at an ATM in an unusual location for their profile, this tool allows verification of whether the customer is in that area.
Another widely used API is Number Verification, which ensures the authenticity and validity of a phone number. This API is commonly used in applications for two-factor authentication and customer verification.
How Plusmo supports mobile identity services
As a mobile ID solution aggregator, Plusmo collaborates with telecommunications operators to ensure these tools are user-friendly and facilitate seamless integration for multiple companies across various countries.